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<title>CityCyclingEdinburgh Forum &#187; Tag: customer - Recent Topics</title>
<link>http://citycyclingedinburgh.info/bbpress/</link>
<description>CityCyclingEdinburgh Forum &#187; Tag: customer - Recent Topics</description>
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<pubDate>Wed, 13 May 2026 02:33:19 +0000</pubDate>

<item>
<title>wingpig on "today&#039;s rubbish internet bike shop customer service"</title>
<link>http://citycyclingedinburgh.info/bbpress/topic.php?id=16038#post-211397</link>
<pubDate>Mon, 08 Feb 2016 19:06:53 +0000</pubDate>
<dc:creator>wingpig</dc:creator>
<guid isPermaLink="false">211397@http://citycyclingedinburgh.info/bbpress/</guid>
<description>&#60;p&#62;&#60;em&#62;Look: My mudguard eyebolt broke the second time I adjusted it.&#60;/em&#62;&#60;/p&#62;
&#60;p&#62;&#34;Ooh. That sounds bad. Send us a picture of it.&#34;&#60;/p&#62;
&#60;p&#62;&#60;em&#62;There you go.&#60;/em&#62;&#60;/p&#62;
&#60;p&#62;&#34;Send us another picture. Can't quite tell what's going on there.&#34;&#60;/p&#62;
&#60;p&#62;&#60;em&#62;There you go again. Here's my broken bit, here's a close-up of a similar product from another internet bike shop and here's the product I bought, from your website.&#60;/em&#62;&#60;/p&#62;
&#60;p&#62;&#34;Hello wingpig, &#60;/p&#62;
&#60;p&#62;I have checked with the warehouse and I am sorry to say that we do not have any spares available. I have had a look online and by searching &#34;sks mudguard spares s-type&#34; they are available for sale. &#60;/p&#62;
&#60;p&#62;I hope this helps,&#60;/p&#62;
&#60;p&#62;Kind Regards&#60;br /&#62;
Thingby&#60;br /&#62;
Planet X Cycle to Work/Customer Service&#34;
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