http://citycyclingedinburgh.info/bbpress/ CityCyclingEdinburgh Forum » Topic: Imagine... en Wed, 13 May 2026 03:10:51 +0000 http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133715 Thu, 21 Nov 2013 11:46:17 +0000 Min 133715@http://citycyclingedinburgh.info/bbpress/ <p><em>The work done should still be guaranteed. For a full service they quote "6 month guarantee on all work carried out."<br /> I don't know what they will have offered on your service of course. Now, whether that will entitle you to a refund and/or fixing the fault is between you, them and perhaps quoting the law. But I'd take that route first, if only to save paying twice.<br /> </em></p> <p>I am pretty sure I still have the sheet they gave me so maybe it says on there? Might be worth a look.</p> <p>Although. I think I would prefer never to go back again, certainly not with precious hardware. Maybe it was £12 (I think it was) well spent in the end? Could have been a lot worse. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133619 Wed, 20 Nov 2013 20:16:47 +0000 Snowy 133619@http://citycyclingedinburgh.info/bbpress/ <p>Used TBW today for a repair for the first time. Job done, no fuss. Will be back. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133612 Wed, 20 Nov 2013 18:28:19 +0000 Focus 133612@http://citycyclingedinburgh.info/bbpress/ <p>@ <strong>Min</strong></p> <p>The work done should still be guaranteed. For a full service they quote "<em>6 month guarantee on all work carried out.</em>"<br /> I don't know what they will have offered on your service of course. Now, whether that will entitle you to a refund and/or fixing the fault is between you, them and perhaps quoting the law. But I'd take that route first, if only to save paying twice. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133548 Wed, 20 Nov 2013 10:58:11 +0000 Min 133548@http://citycyclingedinburgh.info/bbpress/ <p>Well, the problem is, the non-repair was done a little while ago and I just haven't ridden it since. Otherwise I definitely would be straight back to the shop. :-( Next time I get a repair done, I will ride the bike straight away to check. Luckily it wasn't expensive. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133547 Wed, 20 Nov 2013 10:55:43 +0000 Edinburgh Cycle Training 133547@http://citycyclingedinburgh.info/bbpress/ <p>I can also imagine demanding a full refund AND my bike getting fixed. Not getting what I pay for is just not acceptable </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133540 Wed, 20 Nov 2013 10:43:59 +0000 Min 133540@http://citycyclingedinburgh.info/bbpress/ <p>Yes, I was thinking I could time it with a wee visit to LB. :-) Opening times seem amenable. I'll get a second opinion on the chain as well, guy kept going on about it but it doesn't seem likely it could be that badly stretched to me since it can't have done that many miles. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133529 Wed, 20 Nov 2013 10:32:20 +0000 SRD 133529@http://citycyclingedinburgh.info/bbpress/ <p>Can you work a bike works trip into a PY coffee morning or hanging with laidback? </p> <p>I've found I can carry the folder on the back of the big bike, which is handy for leaving it at a shop and still being able to cycle home etc.</p> <p>Still, no excuse for bad service from a certain chain. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133524 Wed, 20 Nov 2013 10:21:02 +0000 Wilmington's Cow 133524@http://citycyclingedinburgh.info/bbpress/ <p>Another vote for Bike Works, worth the journey I think. I've not let EBC fix anything on my bikes after putting my MTB in for a service about 8 years ago and it coming out working <em>worse</em> than when it went in, necessitating me taking a day out of my weekend to re-service it myself which was exactly what I'd been trying to avoid having to do.</p> <p>We need to force Mark back into cycle retail and to hell with his good reasons for moving out of it!</p> <p>(tis truly rubbish given how local it was for you) </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133521 Wed, 20 Nov 2013 10:16:46 +0000 Min 133521@http://citycyclingedinburgh.info/bbpress/ <p>SRD. There is a thought. I only hear good things about them, though they are a bit far out of my way. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133520 Wed, 20 Nov 2013 10:15:40 +0000 Min 133520@http://citycyclingedinburgh.info/bbpress/ <p>Well I hope so because I just can't believe they would actually do that.</p> <p>And yes. :-( </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133517 Wed, 20 Nov 2013 10:12:45 +0000 SRD 133517@http://citycyclingedinburgh.info/bbpress/ <p>@min :( </p> <p>Try The Bike works? ( still doesn't resolve gaping hole in bike shop world, but might get your bike fixed at least) </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133515 Wed, 20 Nov 2013 10:11:05 +0000 Wilmington's Cow 133515@http://citycyclingedinburgh.info/bbpress/ <p>Surely such a thing could only happen in the imagination and would never stray into real life....</p> <p>(TBC is such a loss :( ) </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=11674#post-133513 Wed, 20 Nov 2013 09:59:18 +0000 Min 133513@http://citycyclingedinburgh.info/bbpress/ <p>Imagine your much loved cycle shop has been sold to a chain and you still lament its loss and the loss of a wee smile and a wave from the wee beardy face of the owner when you walk past the window.</p> <p>Imagine you take your hub-geared bike in to the bought-over shop and ask for the skipping gears to be fixed.</p> <p>Imagine they hand your bike back and charge you.</p> <p>Now imagine you ride that bike and find that it hasn't been fixed after all and is just as bad as it was before.</p> <p>GGGGGRRRRRRRRRRRRRRR. </p>