http://citycyclingedinburgh.info/bbpress/ CityCyclingEdinburgh Forum » Topic: "Edinburgh City Council to axe 1200 jobs" en Fri, 22 May 2026 07:52:29 +0000 http://citycyclingedinburgh.info/bbpress/topic.php?id=14202#post-177418 Sat, 10 Jan 2015 14:35:30 +0000 gembo 177418@http://citycyclingedinburgh.info/bbpress/ <p>@chdot. Yes, despite the Tesco metaphor , gradual savings can be made in large organisations like the council by replacing higher paid more experienced staff with younger cheaper staff. if handled well such churn does not affect performance. But bigger savings where staff are replaced by virtual service / interface will affect performance.</p> <p>The money that the congestion charge would have generated from 2005 onwards is not available and big savings are needed to pay for big capital expenditure - central office, trams, new schools. The central office could be picked up at a bargain? The private funding of the city schools seems to have stalled a bit? The authority seems to be back paying for them itself, I think? Would need to check </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=14202#post-177401 Sat, 10 Jan 2015 11:15:06 +0000 chdot 177401@http://citycyclingedinburgh.info/bbpress/ <p>"For example - average meeting with genuine real member of the public takes 30 minutes. Average follow up time 30 minutes?"</p> <p>So how is that going to be replaced by 'going on-line'??</p> <p>CEC (like most large organisations) could probably do with losing a few more people who <em>hardly ever</em> deal with the public...</p> <p>Some will be getting paid much more than £15 per hour! </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=14202#post-177400 Sat, 10 Jan 2015 11:08:38 +0000 gembo 177400@http://citycyclingedinburgh.info/bbpress/ <p>Bit odd to have a quoted range as an average, an average should really be a figure. So I will go for the midpoint, which does seems high.</p> <p>However, £25 can be broken down. For example - average meeting with genuine real member of the public takes 30 minutes. Average follow up time 30 minutes? Average hourly rate? (With 25percent on costs). £15 per hour?</p> <p>Have made broad assumptions all round but not as bad as the office of national statistics when they tried to estimate money generated in UK from prostitution leading to EU requesting more money off the UK. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=14202#post-177399 Sat, 10 Jan 2015 11:05:12 +0000 Nelly 177399@http://citycyclingedinburgh.info/bbpress/ <p>"It costs an AVERAGE of £20-£30 every time they deal with the public face-to-face?</p> <p>Anyone else think this is through the roof?"</p> <p>Depends - that cost per transaction wont simply be the 'hourly rate' of the staff member involved. Total staffing costs will include loadings for infrastructure (the cost of the building, heating, insurance etc etc).</p> <p>Also we dont know how long average transactions are - certainly any time I have had to queue for a F2F at council offices, people in front of me seem to take an inordinate time.</p> <p>Other people are hell.............. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=14202#post-177397 Sat, 10 Jan 2015 09:21:36 +0000 gibbo 177397@http://citycyclingedinburgh.info/bbpress/ <p>It costs an AVERAGE of £20-£30 every time they deal with the public face-to-face?</p> <p>Anyone else think this is through the roof? </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=14202#post-177393 Fri, 09 Jan 2015 23:14:35 +0000 gembo 177393@http://citycyclingedinburgh.info/bbpress/ <p>Odd bit of journalism as the source of the Tesco quote is not named.</p> <p>I understand that you can use a tablet or similar device to download a book from the library. You don't need to leave the hoise, go to a physical building. Not my cup of tea but is apparently the future. This might be what the Tesco self service quote is about? Personally I use the library bus or my local library. But I am old school. I try to avoid the self scanning things too as pannier does not compute and you have to wait for the person to fix. Real people much better than virtual,stuff. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=14202#post-177392 Fri, 09 Jan 2015 22:51:12 +0000 Wilmington's Cow 177392@http://citycyclingedinburgh.info/bbpress/ <p>Tesco and self service checkout issues notwithstanding, sympathies are with this facing redundancy. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=14202#post-177391 Fri, 09 Jan 2015 22:14:38 +0000 crowriver 177391@http://citycyclingedinburgh.info/bbpress/ <p>I freakin' HATE self service checkouts. Something *always* goes wrong. Gimme a human checkout operator anytime over that crud. Why should I do their job for them? Pay somebody to scan my items, you cheapskates! </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=14202#post-177385 Fri, 09 Jan 2015 20:54:42 +0000 kaputnik 177385@http://citycyclingedinburgh.info/bbpress/ <p>Given Tesco's current accounting and performance woes, I'mm not sure it's a great metaphor on the council's part. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=14202#post-177377 Fri, 09 Jan 2015 17:44:10 +0000 ARobComp 177377@http://citycyclingedinburgh.info/bbpress/ <p>Tesco self service style - If you understand it it's great 80% of the time until you get an error you can't avoid. </p> <p>If you don't understand it it's 100% obtuse and frustrating. </p> <p>SOURCE - Watching people use the things. </p> <p>A lof of the second type of person are going to be highly frustrated. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=14202#post-177363 Fri, 09 Jan 2015 13:00:31 +0000 chdot 177363@http://citycyclingedinburgh.info/bbpress/ <p>"</p> <p>UP to 1200 jobs are to go from the city council as it switches to a “Tesco-style” self-service approach for dealing with the public.</p> <p>"</p> <p><a href="http://www.edinburghnews.scotsman.com/news/edinburgh-city-council-to-axe-1200-jobs-1-3656174" rel="nofollow">http://www.edinburghnews.scotsman.com/news/edinburgh-city-council-to-axe-1200-jobs-1-3656174</a></p> <p>Highly topical analogy... </p>