http://citycyclingedinburgh.info/bbpress/ CityCyclingEdinburgh Forum » Topic: Frog/sky helmet malfunction en Sat, 18 Apr 2026 04:56:32 +0000 http://citycyclingedinburgh.info/bbpress/topic.php?id=15939#post-208757 Mon, 18 Jan 2016 10:28:21 +0000 chdot 208757@http://citycyclingedinburgh.info/bbpress/ <p>Good customer service/PR. </p> <p>Do they want yours back to see what problem is? </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=15939#post-208755 Mon, 18 Jan 2016 10:24:29 +0000 SRD 208755@http://citycyclingedinburgh.info/bbpress/ <p>Pretty much instant reply from Frog saying they've not encountered this problem before and asking for my address so they can send a replacement. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=15939#post-208733 Sun, 17 Jan 2016 22:25:46 +0000 SRD 208733@http://citycyclingedinburgh.info/bbpress/ <p>I had given mini-SRD a 'sky' helmet as marketed by Frogbikes. She's only worn it once or twice. Today, as I adjusted it, the dial jammed at the smallest setting and I can't release it. Anyone have any experience of this and/or any suggestions? (I have also contacted Frog). </p>