http://citycyclingedinburgh.info/bbpress/ CityCyclingEdinburgh Forum » Topic: Contacting the Council en Fri, 22 May 2026 06:54:37 +0000 http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41950 Wed, 28 Sep 2011 09:41:53 +0000 chdot 41950@http://citycyclingedinburgh.info/bbpress/ <p>west_team west_team<br /> @CyclingEdin Thank you for your inquiry, I am in the process of passing this on to the correct department to be looked into. Jemma<br /> Sep 28, 9:38 AM via web<br /> In reply to…</p> <p>CyclingEdin Cycling Edinburgh<br /> @west_team You might like to look at the #cycle diversion arrangements around Russell Road (and signage) tinyurl.com/RRcycle #Edinburgh<br /> Sep 27, 3:24 PM via web </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41902 Tue, 27 Sep 2011 19:44:19 +0000 chdot 41902@http://citycyclingedinburgh.info/bbpress/ <p>"<br /> @donnellyherald retweeting @stephennaysmith: </p> <p>Scottish councils' experiment with 24 hour Twitter updating well under way #whatwedo. Interestingly some critics now using the tag as well. </p> <p>Original Tweet: <a href="http://twitter.com/donnellyherald/status/118716469734424576" rel="nofollow">http://twitter.com/donnellyherald/status/118716469734424576</a> </p> <p>" </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41897 Tue, 27 Sep 2011 17:08:27 +0000 chdot 41897@http://citycyclingedinburgh.info/bbpress/ <p>"FMS have always followed up with an automated "well, did they fix it then?" message."</p> <p>True</p> <p>But the only thing I ever reported wasn't fixed - 3 years on (CEC) - so maybe I'm just biased...</p> <p>Not an either/or. Whatever works works. Twitter is CEC's current fad, so maybe, perhaps(?) </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41891 Tue, 27 Sep 2011 16:15:41 +0000 kaputnik 41891@http://citycyclingedinburgh.info/bbpress/ <p>Whever I've used Fixmystreet it comes right back with a FMS acknowledgement and then with one from the relevant council that it is forwarded on to. Has worked for Edinburgh / Midlothian / East Lothian / Clakmannanshire anyway. It also goes into a big map of all the different reported incidents so it gives visibility to the public of incidents already reported.</p> <p>FMS have always followed up with an automated "well, did they fix it then?" message. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41880 Tue, 27 Sep 2011 15:09:43 +0000 chdot 41880@http://citycyclingedinburgh.info/bbpress/ <p>"Why not use FixMyStreet instead?"</p> <p>Lots of reasons.</p> <p>One - it may or may not go into the same black hole that sometimes seems to be Clarence.</p> <p>Two - (for as long as it lasts) some bits of CEC are interested in hearing from it's 'customers'.</p> <p>Three - although the person dealing with the Twits may just be passing things on to the Road section, they can add in local knowledge and (if more than person reports something) they realise there may well be an 'issue'.</p> <p>Four - This is genuinely working in terms of getting action and/or feedback.</p> <p>Five - I could mention consultation, ownership, empowerment, customer-focus</p> <p>but I wouldn't believe it either.... </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41876 Tue, 27 Sep 2011 14:52:31 +0000 smsm1 41876@http://citycyclingedinburgh.info/bbpress/ <p>Why not use FixMyStreet instead? </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41871 Tue, 27 Sep 2011 13:23:54 +0000 chdot 41871@http://citycyclingedinburgh.info/bbpress/ <p>"This one joined Twitter today so will be wanting to play with its new toy"</p> <p>"<br /> southwest_team South West Team </p> <p>We're taking part in the Scottish councils' Twitter event <a href="http://ow.ly/6FUk3" rel="nofollow">http://ow.ly/6FUk3</a> Please share. #whatwedo</p> <p>" </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41870 Tue, 27 Sep 2011 13:08:33 +0000 chdot 41870@http://citycyclingedinburgh.info/bbpress/ <p>"it'll label it as whatever it thinks the nearest address is and doesn't enable re-labelling"</p> <p>Same on iPhone</p> <p>BUT</p> <p>Has 'e-mail this location' option <em> - which e-mails coordinates of pin. Also</em> "Add to Contacts" where it can be re-named but doesn't seem to save any geodata! </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41868 Tue, 27 Sep 2011 12:50:45 +0000 wingpig 41868@http://citycyclingedinburgh.info/bbpress/ <p>A-ha. Map page bookmarked.<br /> Android/Googlemaps does save the marker at the point at which the map is pressed but it'll label it as whatever it thinks the nearest address is and doesn't enable re-labelling, either through the phone app or through maps.google.co.uk. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41862 Tue, 27 Sep 2011 12:27:13 +0000 chdot 41862@http://citycyclingedinburgh.info/bbpress/ <p>The map of the 12 is here -</p> <p><a href="http://www.edinburghnp.org.uk/neighbourhood-partnerships" rel="nofollow">http://www.edinburghnp.org.uk/neighbourhood-partnerships</a></p> <p>Pick'n'mix any two to form your perfect team!</p> <p>"One of the irritating things about the Android implementation of Google Maps"</p> <p>That's surprising as they are both Google!</p> <p>I suspect there is a way. On the iPhone there is a "drop pin" option in (Google) Maps </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41860 Tue, 27 Sep 2011 12:21:31 +0000 wingpig 41860@http://citycyclingedinburgh.info/bbpress/ <p>Knowing which team_area I'm travelling through without having to go through the find-the-postcode-then-enter-it-on-the-website rigmarole would be handy. If they had a map of the area boundaries on the website it would help.</p> <p>One of the irritating things about the Android implementation of Google Maps is that it only lets you save locations which have actual addresses. When I've had to record precise locations of off-road path network gripes I switched GPS on then took a photo of the nearest lamp-post on which the number was legible. The Symbian version allowed any random point to be saved along with a note/description for transcription later. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41855 Tue, 27 Sep 2011 12:06:44 +0000 chdot 41855@http://citycyclingedinburgh.info/bbpress/ <p>"postcode to use would be the one nearest the nearest access point"</p> <p>Postcode more to work out which area you are in rather than pinpointing place.</p> <p>On off-road paths note down number on nearest light. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41853 Tue, 27 Sep 2011 11:59:50 +0000 wingpig 41853@http://citycyclingedinburgh.info/bbpress/ <p>Hmmm. Presumably where a bit of off-road path squeezes between postcodes the postcode to use would be the one nearest the nearest access point. </p> http://citycyclingedinburgh.info/bbpress/topic.php?id=4023#post-41851 Tue, 27 Sep 2011 11:47:45 +0000 chdot 41851@http://citycyclingedinburgh.info/bbpress/ <p>Standard way is Clarence - see <a href="http://citycyclingedinburgh.info/bbpress/topic.php?id=3985">Clarenced and pending</a> thread</p> <p>Now CEC is divided into 12 Neighbourhood Partnerships - </p> <p><a href="http://www.edinburghnp.org.uk" rel="nofollow">http://www.edinburghnp.org.uk</a> </p> <p>There's a Postcode Search so you know which one you are in - or where the 'problem' is.</p> <p>These are also paired to produce 6 teams</p> <p>Five are on Twitter</p> <p><a href="https://twitter.com/south_team">South</a></p> <p><a href="https://twitter.com/west_team">West</a></p> <p><a href="https://twitter.com/southwest_team">South West</a> - confusing eh! (This one joined Twitter today so will be wanting to play with its new toy.)</p> <p><a href="https://twitter.com/north_team">North</a></p> <p><a href="https://twitter.com/East_team">East</a></p> <p>"The City Centre &amp; Leith NeighbourhoodsTeam is now on Facebook. But we are not doing twitter"</p> <p>I've had several good interactions with my local one - some by Direct Message (i.e. private) but doing things 'publicly' can be useful...</p> <p>Other people are definitely using this to report things like large amounts of litter and Team seems to go and clear it up! </p>