CityCyclingEdinburgh Forum » General Edinburgh

"Customer service excellence for Services for Communities"

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  • Started 13 years ago by chdot

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  1. chdot
    Admin

    Services for Communities is the bit of the council that 'does stuff' - from running libraries to filling in potholes.

    I assume this is about being nice to "customers" - us which is obviously a good thing.

    This is also the department (I believe) that decides whether or not to repaint red boxes and grit cycle paths.

    Not saying we want less helpful staff, but a look at actual policies and practices might be beneficial.

    http://www.edinburgh.gov.uk/news/article/186/customer_service_excellence_for_services_for_communities

    Posted 13 years ago #

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