Just a heads up that Lichfield Council have put together a service called Fix My Tweet that makes it super easy to report things like Potholes to Fixmystreet.com
In my opinion, it's certainly better than the official iPhone app - but it'll also work on non-apple smart phones too. Greener Leith blog post on it here:
http://www.greenerleith.org/greener-leith-news/2010/3/9/fix-my-tweet.html
Would be interested to hear if any others use it, and what you think of it.