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Boardman 6 week service

(13 posts)
  • Started 10 years ago by tk
  • Latest reply from chdot
  • This topic is not resolved

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  1. tk
    Member

    It's 6 week service time on my Boardman Pro Hybrid this week and I'm risking Halfords as I've heard their new mechanic at Hermiston Gait is ok and there are a few things they have agreed to put right. This is what I'm getting them to check in addition to the standard gear adjustment and check that bolts are tight

    - Full brake bleed as one of the hydraulics had a slight leak at the lever (now tightened) and I've had to adjust them by using the reach adjust to add permanent cylinder pressure
    - Wheel true as the spoke tension was very uneven and I'm starting to see a slight wobble. With off centre rim drilling the tension on all the spokes should have been even even with the disc brakes (these rims supposedly don't need dished). I hear a slight creak on the wheels as some of the looser spokes rub under load.
    - Bottom bracket lube. I'm hearing a high pitched metal on metal squeak like fingers down a blackboard on each downstroke of the right pedal. Apparently some BB30s are very badly factory lubed so I think it's worth checking

    Is there anything else you think is worth a look at on a new bike either by me before I take it in or to get them to check? Anything that I'm. It happy with I'll be taking it to the Cycle Service to have done right......

    Posted 10 years ago #

  2. I were right about that saddle
    Member

    Honestly? Ask for your money back. Hydraulic brakes do not leak unless there is something horribly wrong. If your wheels aren't round...something is horribly wrong. The main bearing of the device is making a noise....something is horribly wrong.

    I would seriously not put up with any one of those three, let alone the combination.

    Posted 10 years ago #

  3. ARobComp
    Member

    I'm with IWRATS all those things ate BAD. And WILL happen again with dodgy kit.Esp if this is happening after 6 weeks. (unless you've been riding it in sand and underwater)

    Recommend kicking up a fuss and getting replacements for all of it. Alternately. Get a refund.

    Posted 10 years ago #

  4. acsimpson
    Member

    Boardman bikes offer good value but they aren't the best built rides around. Mine came with a broken front dérailleur and the rear wheel bearing lasted less than a year, admittedly if I'd regreased it every weekend it might have lasted longer but a new wheel shouldn't need that.

    Unless they've got a new mechanic since January I suspect you should keep Cycle Service on speed dial. At that time he managed to return the bike to me with a loose stem clamp which resulted in my bars spinning (thankfully while moving slowly).

    On the plus side they are normally more than willing to replace parts under warranty. If you don't fancy the fight for a full refund then it might be worth ordering new brakes and bottom bracket on their reserve and collect so that they have them in stock when you go. Costs you nothing and seems to arrive much quicker than if they order them in store.

    Posted 10 years ago #

  5. I were right about that saddle
    Member

    'in sand and underwater'

    Excellent - nice line to ease me back to work.

    @tk

    If you are at all concerned about taking the thing back to Halfords I'll happily chum you along with my Cytech mechanic and wheelbuilder tickets in my hand. The situation you are describing is not normal for a six week old bicycle and it will get worse.

    Posted 10 years ago #

  6. tk
    Member

    I believe the mechanic at Halfords has changed. Was a guy called Callum and is now Craig. The main problem I had was the person who assembled the bike and did the safety check had nothing to do with Bike Hut and was just helping out. The store manager has quickly put a stop to this and I got about £60 of accessories as an apology.

    The brake was a case of the nut that clamps the hose not being as tight as possible so nothing wrong with the setup. I think very little fluid was lost (just damp under the rubber cable cover) but it will have got some air in the system. I'm inclined to think a bleed will fix this. Incidentally a colleague has just got one of the Boardman mountain bikes and the softness on one calliper is also noticeable. On his other brake other, the hose hasn't been shortened so flaps around.

    The bottom bracket, I think I have caught early and suspect its a lack of grease and/or torque on the cranks. Either that or the preload washer is missing - I'll check that later. It seems fairly common with BB30 and FSA now suggest a loctite compound and plenty of grease for installation in their troubleshooting https://www.bike-components.de/bedienungsanleitungen/2011/fsa/atb/bb30_tech-_and_troubleshooting-info.pdf

    As for the wheels, again I think the spoke tension has been caught early and I've seen similar on other bikes where manufacturers have cheaper factory assembled wheels. They're only a couple of mm off true side to side so should be easily corrected.

    IWRATS - I'll see what they say this week then might take you up on that offer!

    Posted 10 years ago #

  7. DaveC
    Member

    BB appears to be a common problem for Boardmand bikes, as a collegue found when googling the problems he has with his Boardman CX.

    With your hydrolic brakes, check there is no leak on the pads as this will affect braking adversly. I had a split in a hydrolic cable which contaminated the pad and no matter how the local mech adjusted the brakes or bled them they were rubbish. I changed the pads eventually but I was hacked off that he had not suggested it in the first place, and kept insisting the brakes were fine.

    Might be worth giving the wheels to the Bike Service shop for a loosen off and retension?

    Posted 10 years ago #

  8. I were right about that saddle
    Member

    'Might be worth giving the wheels to the Bike Service shop for a loosen off and retension?'

    Just as long as Halfords are paying for it....they have contracted with @tk to supply a functioning bicycle. No reason to let them off the hook.

    Posted 10 years ago #

  9. Cyclops
    Member

    In my experience hydraulic brakes seems to be what Halfords/Boardman most often manage to muck up. I've often come across lines full of air bubbles and even split pins which haven't been bent at the ends which could in theory allow the pads to fall out.

    Posted 10 years ago #

  10. I were right about that saddle
    Member

    I always figured that hydraulic brakes are largely a means for bike shops to make money off people who are nervous about servicing them.

    Ironic that Halfords should prove inept at the very work they have created for themselves.

    Posted 10 years ago #

  11. Tulyar
    Member

    Once you get hydraulics set up right all you normally need to do is change the pads (and rims where appropriate)

    Posted 10 years ago #

  12. SimonS
    Member

    The current model Boardman Hybrid Pro has a PF30 not BB30.

    Posted 10 years ago #

  13. chdot
    Admin

    http://wheelsmfg.com/bb30-vs-pf30

    Posted 10 years ago #

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