Or how to do more with less.
I'm sure this makes sense to someone -
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3.8 Discussion centred on the key workstreams from the first phase of the programme including neighbourhoods, property, better co-ordination of services and workforce management. Consideration was given to options available for services that would allow better performance against strategic outcomes as well as better outcomes for the customer, whilst also allowing sustainable financial planning.
3.9 The outputs of the away day were captured in a proposal for a portfolio of work for the second phase of BOLD. Indicative cost savings were also identified against each of these workstreams. This also sets out the proposed governance for BOLD portfolio moving forward. The outputs and projected savings are shown in Appendix 4.
3.10 Through the neighbourhoods and employees work the aim is to ensure that we deliver better and more focused outcomes as a local level for our customers supported by co-ordinated central services. The digital workstream is looking to build on the existing work undertaken on channel shift and ensure that we have the best data about our customers and services are as accessible as possible, maximising digital channel where appropriate.
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http://www.edinburgh.gov.uk/download/meetings/id/44713/item_no_77_-_bold_portfolio_-_update_report
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