New (well, 'returning') cyclist, new bike. Over the past couple of weeks I've started having some issues with gear changes. About half the time when I shift up gears on the left-hand shifter (from the lowest chainring to the middle), it grinds and clunks and feels like the chain doesn't quite catch. Sometimes it sorts itself out after a few seconds, sometimes it clunks away making worrying gnashing sounds for longer.
It went back to the shop for its 6-week Cyclescheme checkup at the weekend. I mentioned the issue, mechanic adjusted the gears, but it's still grinding and clunking now.
So, first question: it shouldn't be doing this, right? I mean, this isn't just something that bikes do these days?
And second question: if it does indeed need Looking At, is there a more productive way of describing the issue/fault/whatever to the bike shop than "it's doing this THING with the gears" this time around?