CityCyclingEdinburgh Forum » Infrastructure

Edinburgh Cycle Hire Scheme

(1600 posts)
  • Started 7 years ago by Harts Cyclery
  • Latest reply from bakky

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  1. jonty
    Member

    It means the bike knows it's been stolen, presumably when it's moving despite not being hired. I guess some means of stealing it also break the electronics (or perhaps it's been a later upgrade).

    Posted 4 years ago #
  2. CycleAlex
    Member

    Red and blue means the bike has been forcefully stolen. No lights I believe is just when the bike has been stolen/on a trip for so long that the battery is dead.

    Posted 4 years ago #
  3. jonty
    Member

    I thought the only way the battery could be charged was by actually cycling the bike, though?

    Posted 4 years ago #
  4. EdinburghCycleCam
    Member

    Ah, interesting - thanks!

    Posted 4 years ago #
  5. CycleAlex
    Member

    I thought they were only actually charged at the depot. May well be wrong!

    Posted 4 years ago #
  6. CycleAlex
    Member

    I asked in the in-app chat out of sheer curiosity. Apparently they’re charged when docked at a station. Not quite sure how that works since they’re not connected to the mains but alas.

    Posted 4 years ago #
  7. EdinburghCycleCam
    Member

    I vaguely recall hearing that the app selects a bike which hasn't been used recently, in order to charge the battery by using it. Though I can't remember where I heard that...

    If that is the case, maybe the bike was stolen, abandoned for a couple of days and then ridden again?

    EDIT: @CycleAlex: That does indeed not make much sense - especially considering dockless stations?

    Posted 4 years ago #
  8. I were right about that saddle
    Member

    I was told the same tale: uncycled bikes are prioritised by the app to charge them. The docks have no juice.

    Posted 4 years ago #
  9. CycleAlex
    Member

    Perhaps they mean the bikes are then taken from the docks to be charged but simplified it down?

    Depressingly I've just seen three youths ride by on stolen bikes. Noticed quite a bit more joy riding in the last few weeks around Tollcross.

    You'll also notice that nearly every dock has a traffic cone either at or next to it these days (despite my best efforts nearby).

    Posted 4 years ago #
  10. I were right about that saddle
    Member

    Stolen Burger Bike flashing away on its side stand in the Kirkgate. Their problem.

    Posted 4 years ago #
  11. I noticed a couple of them behind bars in a storage area in Cables Wynd House two weeks ago - one with lights flashing, one dark. The dark one was still there on Friday when I passed.

    Posted 4 years ago #
  12. McD
    Member

    This from Nov 15th Spokesworker who gave a very open and honest account of how the scheme is going at the recent Spokes Public Meeting (I think they also mentioned about charging eBikes back at the depot - check the video)Spokes Public Meeting:
    Ed Cycle Hire needs your help!
    This is a condensed version of a blog by Ed Cycle Hire.
    In recent weeks we’ve noticed a spike in theft and vandalism of
    our fleet. As a first priority we are working with Police Scotland,
    but in order to protect our scheme, we need your support.
    The vandalism and theft occurs all over the network. We have
    completed the following actions to try and ensure that it is limited:
     Reviewed all stations to ensure bikes are located in areas with
    good lighting, lots of passing traffic and CCTV where possible.
     Hired roving security patrols at times when vandalism peaks
     Increased operational staff to manage bike collections and
    attending to stations more regularly.
    Despite these actions, theft and vandalism continues — especially
    by young teenagers. This affects the number of bikes available and
    the performance of the scheme for end-users. At worst, it could
    affect the viability of the scheme. It could also affect the appetite
    for the scheme to continue to grow at the pace it has been.
    How you can help
    1. Call the Police on 101 if you see any of the following...
     Someone stealing or vandalising a bike
     Someone riding a bike with flashing blue and red front lights
     Someone riding a bike with no lights on
    2. Take photos and/or videos as well as calling the police.
    3. If you see a bike dumped or somewhere inappropriate, please
    contact support@edinburghcyclehire.com or 0131 278 3000 with
    the as much of the following information as possible...
    Name & Number of Bike ... Picture of Bike ... Location
    We will collect the bike and take it to our workshop for some TLC

    Posted 4 years ago #
  13. McD
    Member

    Felt it worth repeating previous posts - we can all help to make the scheme work better.

    Posted 4 years ago #
  14. I were right about that saddle
    Member

    Red and blue flasher on North Bridge. None of my business.

    Posted 4 years ago #
  15. gembo
    Member

    Thought I spotted electric hire bikes at docking station Queen Margaret Drive- Glasgow this afternoon though was dark, cold and raining heavily

    Posted 4 years ago #
  16. Trixie
    Member

    I genuinely don't see the point in the request to report folk riding nicked bikes to the police. Putting pressure on the polis to deal with the situation is mental. Beef up the locking mechanism first.

    Posted 4 years ago #
  17. I were right about that saddle
    Member

    @Trixie

    I'm told the GPS/locking module is worth as much as the bike itself. Together with redesign and installation I can't see the scheme's finances surviving an upgrade programme.

    Quite agree that the cops can't be expected to chase these things around town.

    I responded to the police survey recently and told them to concentrate on nothing but domestic violence as that is the root of all evil.

    Posted 4 years ago #
  18. gembo
    Member

    scheme has just been renamed

    Give a Ned a Bike (for Xmas)

    Posted 4 years ago #
  19. CycleAlex
    Member

    Looks like there's a new general manager for the scheme. Somewhat sad as Charles (previous GM) was always really pleasant. https://twitter.com/liamkerrMSP/status/1207274229827330049?s=20

    Posted 4 years ago #
  20. jdanielp
    Member

    Give a ned a Just Eat Cycles pass, and they will ride for an hour/day/year; show them how to jimmy the security, and they will ride for a lifetime.

    Posted 4 years ago #
  21. AIMC
    Member

    I’ve reported 3 abandoned bikes in last 2 weeks through the app. and have always received a ‘thank you’ which was nice but not necessary. Why wouldn’t you try and help by letting them know about abandoned or vandalised bikes?

    Posted 4 years ago #
  22. Rosie
    Member

    @CycleAlex - I was impressed by Charles at the Spokes meeting. He seemed really honest about the mistakes they had made when first installing the scheme.

    Posted 4 years ago #
  23. unhurt
    Member

    Stumbled across this the other day:

    https://www.boycottjusteatcycles.com/

    Note it's the involvement of Serco they're against. (And rightly so, I think - they're thoroughly vile.):

    "​We're not against an Edinburgh Bike Share scheme, we just want people to know that using the Just Eat cycles profits a corporate involved in Arms trade, Detention, Army & Nuclear activities: SERCO PLC"

    Posted 4 years ago #
  24. jdanielp
    Member

    @CycleAlex @Rosie indeed, Charles seemed like a genuine and enthusiastic person. I hope that what he said at the meeting had no bearing on his current lack of employment.

    Posted 4 years ago #
  25. Morningsider
    Member

    @AIMC - I've reported many an abandoned bike and I have always found the Serco staff to be polite and helpful. I do this as it's clearly the right thing to do. That doesn't stop it being futile though. The bikes are all effectively unlocked, as it only takes is a quick dunt with a traffic cone to release one.

    It doesn't have to be like this. Just look at how the Nextbike system works:

    https://youtu.be/bnhrRS-5cBc

    Relying on people to report lost bikes is no way to run a system. Asking people to video neds stealing bikes is simply crazy.

    I reckon every CCEer wants the cycle hire scheme to be a success. Many are doing their bit, by hiring bikes and reporting strays - now it is time for the scheme managers to do their bit and beef up security.

    Posted 4 years ago #
  26. I were right about that saddle
    Member

    Why wouldn’t you try and help by letting them know about abandoned or vandalised bikes?

    In my case;

    1) I resent being excluded from the scheme
    2) I hate SERCO
    3) They never said thanks for me physically moving bikes, let alone reporting stolen ones

    Posted 4 years ago #
  27. acsimpson
    Member

    I don't understand why they need the location of stolen bikes to be reported. Surely they report their own location and if it isn't the dock where they were parked then they are presumably stolen.

    Posted 4 years ago #
  28. CycleAlex
    Member

    I returned a stolen bike to Fountainbridge earlier on and the guy on the live chat sent me an hour pass as thanks.

    Considering they would have otherwise had to send out one/two people in a van to retrieve the bike, giving out passes for returning bikes could be an interesting idea.

    An hour pass is £1.50 - a lot cheaper than wages/fuel etc.

    Posted 4 years ago #
  29. jdanielp
    Member

    Might be more tempted to help if that became a thing... Returning from Star Wars on Thursday evening, I spotted someone having difficulty removing what appeared to be a legitimately hired bike from the dock near the end of High Riggs. While trying to release it from the dock, they were actually causing the structure (otherwise bike-free) to lift off the ground and fall back noisily... Quality dock.

    Posted 4 years ago #
  30. wingpig
    Member

    I was always hoping they'd provide some sort of return for voluntarily moving bikes to hilltop docks.
    When in a rush on Thursday evening to get to as early a post-work screening of Space Film as possible I again experienced some classic hurry-thwarting app-failure from the system, which has an uncanny ability to distinguish between opportunistic leisure use and relatively urgent need. I didn't bother trying to get one on the way home (which could have taken me from OT to Commercial Quay, seeing as Bernard St is currently gone) and just ran half the way instead.
    On Friday lunchtime, with no pressing time requirements, I had two seamless undocks of two slightly repair-deficient bikes to get to Newington and back.

    Posted 4 years ago #

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