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Halfords

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  1. custard
    Member

    well I may have to throw Halfords some praise here.
    got a call today
    they cant source a replacement wheel
    there have ordered a mavic rim (dont know which),XT hub and spokes are to be ordered
    they are also replacing the spoke in my old wheel to get me on the road while the parts come in and the wheel is built

    Posted 13 years ago #
  2. kaputnik
    Moderator

    I did see a Boardman disc-brake, flat-barred bike today outside Tesco which I think is same as yours Custard. I must say that the lacing pattern on the rear wheel just looked weird and dare I say it just plain wrong. All sorts of random angles and crossovers and different lacing patterns on drive and non-drive side of the wheel. If they are doing this to try and make the wheel look bling then perhaps they're doing it at expense of strength. They'd be better off just going with standard lacing which is proven to do what it's meant to do.

    Posted 13 years ago #
  3. custard
    Member

    well it seems Halfords/Boardman buy wheels/tyres in bulk and simply use them till they run out (from my various chats of late)
    supported by the 4 of us with the same bike having 2 with different tyres (i havent seen the wheels)
    so spec is likely to change through the production run
    I'll be able to do a front/rear comparison when i get the new wheel
    maybe even rear/rear if i can wangle keeping the old wheel ;)

    Posted 13 years ago #
  4. custard
    Member

    *grumble*

    went yesterday to collect my bike with my 'old' repaired wheel
    wasnt done
    fair enough,annoying but these things happen
    went again today and it still wasnt done..............

    Posted 13 years ago #
  5. druidh
    Member

    custard
    Member
    PM this user

    well it seems Halfords/Boardman buy wheels/tyres in bulk and simply use them till they run out (from my various chats of late)
    supported by the 4 of us with the same bike having 2 with different tyres (i havent seen the wheels)
    so spec is likely to change through the production run

    Standard practice with bike (and other) manufacturers.

    Posted 13 years ago #
  6. custard
    Member

    well the rim and hub are in
    spokes orered
    so all good on the front

    however(maybe im just fed up and nit picking)
    picked up my bike today with the old wheel and yet another new spoke
    the bike was handed over with the bars at 90 degrees. okay I had the tools with me to straighten them but given i was in cycling gear it would hint i was going t use it.
    outside i noticed it was missing a valve cap.small i know but it went in with 2!
    on getting on the bike it was obvious the tyres were low on air
    the rear was at 40 psi!
    then I noticed while the spoke was replaced the wheel hadnt been trued
    I know its a temp fix until the new wheel is ready but wouldnt you true the wheel after fitting the spoke?

    Posted 13 years ago #
  7. This is shaping up like some sort of Greek quest. Truly astonishing.

    Posted 13 years ago #
  8. Stepdoh
    Member

    You'll have to change your nickname to Sisyphus.

    Posted 13 years ago #
  9. custard
    Member

    its just disappointing TBH.
    this is a fairly simple problem

    however Im standing there looking at a boardman £1700 road bike and £1k plus boardman MTB (im getting to know the range quite well with my visits)
    now going on my experience
    would you buy one?

    Posted 13 years ago #
  10. custard
    Member

    thats the spoke broken again
    so in under 50 miles of use
    hopefully t will get me to work tomorrow and I can drop it off with them after work
    however tomorrow I was leaving work sharp to get home and do some stuff before seeing the Podiatrist.
    this is going to cause me hassle on a a day I could have done without it

    Posted 13 years ago #
  11. crowriver
    Member

    Goodness me. What a saga, worthy of the Norsemen.

    I hope you get it sorted once and for all with a new wheel.

    Posted 13 years ago #
  12. custard
    Member

    well Im back
    woul you believe on Monday that I removed the broken spoke and fitted a new tube to avoid punctures on the way in.
    got a puncture a mile from the house!
    however I've collected the bike today
    Mavic open sport rim. bit of a strange choice?
    XT hub
    and Im told DT spokes. In silver which wouldn't be my choice but a working wheel is more preferable!
    rear end of the bike definatly feels more solid on the new rim.
    hopefully the saga is over

    Posted 13 years ago #
  13. steveo
    Member

    Open sport is pretty good rim much better than the oem rims that come with most (cheaper) bikes. I'd be inclined check the tension in the spokes and if they're not nice and tight take it to take it into a "proper" bike shop and get them to re-tension the wheel.

    Posted 13 years ago #
  14. I had Open Sport on my fixed - 3-4 years of Edinburgh's cobbles and potholes and it was the bike frame gave up long before the wheels (one of the reasons I've a hankering to get one up and running again - the wheels are fab with their Goldtec hubs).

    Posted 13 years ago #
  15. recombodna
    Member

    I'll second the open sport. Great rims and fairly light weight too.

    Posted 13 years ago #
  16. crowriver
    Member

    Eastside bikes will true/tension your wheel(s) for not much outlay. They do a good job too.

    I don't work for them, I just like what they're doing.

    Posted 13 years ago #
  17. custard
    Member

    Good to know.Only reason I queried the choice was I thought they would have gone with a disc specific rim.

    Posted 13 years ago #
  18. custard
    Member

    well so far the wheels going strong :)

    however.what do folks think to this.
    I thought it was a scratch at first but I cant feel anything on the surface

    looks to me like it could be following a weld line?

    (sorry. I know its not easy to see)

    Posted 13 years ago #
  19. custard
    Member

    nobody?

    Posted 13 years ago #
  20. kaputnik
    Moderator

    @custard in the top photo there is a similar line apparent underneath the top tube. I think if you gave it a wee thump with something hard you'd be able to hear if it's broken as it would just sound "wrong". I think you'd also notice the feel if the bike was falling apart!

    It looks to be under the paint, without the paint having split. I think it's one of 2 things - a wend that has been machined flat and smooth (cheap aluminium welding is very obvious) or perhaps it is the line of the transfers and a little bit of dirt and grease has accumulated in it, making it obvious.

    Posted 13 years ago #
  21. wee folding bike
    Member

    Guess not. It's easy to see in the big photos but I don't know what it is. I've not got anything like that on any frames.

    Posted 13 years ago #
  22. custard
    Member

    well its hard to tell
    the area is smooth as silk
    no ridges or break in the laquer/paint can be felt.
    like i say its looks like a scratch,but it does seem to follow a natural sort of curve that could match where the weld could be.
    no visible lines/cracks underneath.
    The reason I saw it was i was looking at the cranks as Ive had some creaking while pedalling
    I assumed the BB was needing tightened (I swapped SPDs at first as one pedal has a loose adjuster)
    now Im wondering if its coming from that.
    Guess I'll swing by Halfords(again!) tomorrow to get an opinion on it
    least if it fails I can say i let them inspect it before hand.

    Posted 13 years ago #
  23. custard
    Member

    well no clear answer.
    I'll just keep monitoring it for now and see how it goes.

    Posted 13 years ago #
  24. David Smith
    Member

    Halfords are the "but" of many jokes but they do serve a genuine purpose in actively encouraging people to get off their arses and start cycling! I think that for many people, Halfords are the first port of call when first starting out. Sure the service does at times leave a lot to be desired (remember thay do sell other things so aren't really specialists. ther will always be a market for entry level & kids bikes and Halfords cover this rather well.

    Posted 13 years ago #
  25. recombodna
    Member

    Picked up my wifes' bike to work bike from Halfords last tues. She went for the ridgeback world voyage, Great bike very happy with it. The young man at halfords lets call him Mr X was very helpful the bike had arrived that morning but he asked us to come and pick it up at 7pm so he could have a chance to build it up. When we took it home we noticed that the water cage boss bolts were loose, the gears weren't indexed properly the seat nearly fell off on the first ride and the mudguards were dangerously loose. I won't be taking it back to halfords for it's 6 week service!!!

    Remember kids always check yer nuts before ye ride!

    Posted 13 years ago #
  26. kaputnik
    Moderator

    @Recombodna I have the World Panorama which is the stablemate of World Voyage and largely very similar (main difference I think is the model of Reynolds tubing and the wheels, although the rear latter did fall apart on mine!). Love the bike. People I've chatted with who own the Voyage love it also. I got it second hand nearly new, but wasn't massively impressed that rear rim started falling apart but I think from reading some other forums this was more to do with a duff batch of Alex Rims of too low a spec than anything else.

    Posted 13 years ago #
  27. The Halfords at Straiton has recently been done up, and I had cause to wander through the Bike Hut the other week. Have to say one of the real plus points is the bags of 'handy little things' hanging from one of the walls. Things like magnets for cycle computers and cable end crimp things and barrel adjusters.

    I know it's stuff you can ask for in other shops, I just like the fact they're all out there to peruse (I think it's a nostalgia thing, there's a shop where I grew up used to sell everything and the bike section always had loads of weird and wonderful little 'bits' that I never knew the purpose of...)

    Posted 13 years ago #
  28. recombodna
    Member

    I borrowed my mates voyage to do the Bealach mor a couple of years ago and loved it ( even though it was too small for me) So I kind of pushed her into getting one as she only had 1 day left to apply for the bike to work scheme. She's Dutch and takes a very utilitarian approach to cycling and wasn't sure about the whole dropped handle bar position.

    Anyhoo we were going to go cycling at the weekend but childrens parties got in the way so I took the van out to the woods we own near haddington ( not as posh as it sounds) to chainsaw up a fallen tree for winter fuel and she cycled out to meet me she arrived in good time with a massive smile on her face!! Dead chuffed.

    Posted 13 years ago #
  29. custard
    Member

    @ recombodna
    thats been me experience with the 2 bikes from Halfords
    its little things but for non tech riders it can cause hassle and potential dangers

    Posted 13 years ago #
  30. recombodna
    Member

    Yeah Mrs Recombodna was the unfortunate victim of a loose mudguard about 15 years ago that resulted in a shattered elbow and 10 steel pins. I would say n general (very sweeping statement) that people that shop n halfords know less about bikes so their customer service should be a lot better.

    Posted 13 years ago #

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