@ Frenchy
Please report to LB.
It used to be the case they took this seriously and checked CCTV and talked to drivers.
They also reported back to complainant with an outline of what action they had taken - including ‘extra training’.
Then they went ‘we won’t tell you what action we have taken’.
Now?
Would help if you knew time and bus (route number at least).
You imply this ‘keeps happening’ so mention that.
Plus highlight importance/significance of ‘around tram tracks’.
(Above applies to anyone of course!)
Other bus companies used to be worse, and probably still are, but don’t have as many buses/drivers in Ed.