resolvedSo, I normally take my bikes to bike works. If they're busy, they tell me that. If I've got some big work that needs done, I'll check with them before taking it in. I then leave bike with them, and we agree a time when I'll collect and they say 'we'll give you a call if we find anything beyond what we've agreed'. Ie if a part needs replacing etc. can't think of a time they've actually done that though. And then I go and collect and the bike has inevitably been ready for ages.
Today, though, I took my bike to a different shop because bike works didn't have the part in that I needed. The shop seemed quiet. No issues mentioned. We discussed when I needed it by, I left them my phone numbers and went to work.
Came back this evening, encountered to a school pickup, and guy was only then working on the bike, and it wouldn't be ready for 45 min - after they closed.
Should I have rung up to check the bike was ready?
Everything was very polite and I'm sure the work will be well done, when I go back in.
But I've never encountered this before, so wondering if I miscalled it?
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