My Amazon order is apparently out for delivery. But we'll see. I'm only on 12 days since despatched.
CityCyclingEdinburgh Forum » Debate!
Delivery Folk Using the Weather as an Excuse?
(52 posts)-
Posted 14 years ago #
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see the coffee thread - i ordered on thurs, it was posted fri and arrived today. royAL MAIL 1ST class.
Posted 14 years ago # -
I actually think mine might have been sent from Germany. If
they had mentioned this to begine with I wouldn't have
worried so much!Posted 14 years ago # -
cynical !
yes our company does indeed pride itself on the caliber of its employees and the fullest most advanced training that we receive.......blah blah blah ! Bottom line is shut up, stop moaning and get it done, who cares what the police say, I decide when we stop delivering ! I am not for a second suggesting that was said in our transport office, merely pointing out what could happen !
To be honest,with a little planning,most journys could be addapted to suit the conditions !I am still a bit of a luddite and refuse to hand over bank details to anyone except my employers,who are the most morally upstanding employer in the world and would never use them in a less than professional way.
On the other hand ny bank details are........
what happened to shop local, buy local.except when its on flea bay or amazon ? on a lighter note, christmas day, my grandson and son in law both getting bikes from santa, so taking both mine and my sons bikes with us to snowy lanark for a family christmas outing. As we used to say when mountain biking involved lycra,
see you in casualty !Posted 14 years ago # -
Royal Mail came through at last. 16 days total, when two days ago the system thought it was still in a generic warehouse somewhere. I cancelled my other outstanding non-Amazon order, and bought local.
Posted 14 years ago # -
DHL card through the door today "please call to arrange a re-delivery, a re-direct or to collect".
Call the number.
"Your local DHL depot is now closed. Please call back within office hours, which are 9AM - 630PM".
Buh?
It's enough to make the cynical amongst us think they've just turned the "automated" service off as they are overwhelmed.
EDIT - having no luck with the DHL website I refer to the Amazon site. He's missed one digit out when scribbling on the card and made one so illegible I read a 0 as a 6.
EDIT 2 - I now find out from the tracking history that it's been sitting in Edinburgh since 13th December and they've taken 8 days to attempt to make a delivery.
Posted 14 years ago # -
Their depot is in the gyle BP, may be easier for you to collect if you're still working.
Posted 14 years ago # -
Unfortunately this one has come international, and the depot is out at Newbridge along the impassable canal / A8 path :(
EDIT 3 - on hold to their customer services to
asktell them to turn the re-deliver service back on. Hold music is a 30 second loop of modern jazz, quite blatantly selected to drive people insane and make them get off hold. 10m17s of this. Argh!EDIT 4 - customer service got me through to domestic customer service. Hurrah! "We don't have their system, can't help". However after a bit of badgering she was kind enough to give me a direct dial number for Newbridge and inform me that there won't be any re-deliveries before Christmas.
Posted 14 years ago # -
ahh. along the side of the A8 isn't too bad once you get past the RBS. Is about 4 miles from gyle to newbridge.
Posted 14 years ago # -
My lightly-nobbled tyres from Wibble took two days by RM, arriving yesterday. Still no change to my DPD-impeded new hard drive's status.
Posted 14 years ago # -
2 packages delivered 1/2 hour ago by RM
1 largish 1st Class posted London 2 days ago.
Other Recorded posted Bristol 15th.
Posted 14 years ago # -
Left DHL International (UK) Ltd. an incredibly sarchastic "what are we meant to do about this then?" sort of email. Written mainly to calm myself down.
Unfortunately according to the website they're too busy not answering the phone to answer emails.
I pointed out that since the parcel has been sitting kicking it's heels in their depot I have been able to get as far as South Gyle, reliably and fairly quickly, by bike or bus, so I didn't want any nonsense reply about the roads being impassable :)
Posted 14 years ago # -
On the one hand, I am (eagerly) awaiting delivery of an ICE trike, which miraculously escaped the snowbound clutches of Heathrow only to be left mouldering in some import depot in New Jersey awaiting its papers. Nonetheless, when it arrives, it will still be under 10 days between order and delivery.
On the other hand, I ordered something to be posted on my behalf on Friday, Dec. 17. It was mailed in Loanhead and was to be delivered a scant dozen miles away. Still in transit, apparently, as the recipient remains ignorant of its existence.
I had heard stories about the underwhelming performance of the Royal Mail, but I'm still impressed.
Posted 14 years ago # -
I got 24hr delivery on a couple of 6V 3W headlight bulbs from SJS on Wednesday.
Posted 14 years ago # -
2.5m letters and parcels held in limbo
AROUND 2.5 million letters and parcels have been left stuck in Edinburgh's main sorting office as posties struggle to clear a backlog of Christmas mail, it emerged today.
I had a replacement pair of glasses posted to me on 6th December, Royal Mail "first class". They arrived yesterday...
Posted 14 years ago # -
DPD are back in service, but eventually delivered my 15/12 order on 05/01 after ignoring my request to divert their 24/12 attempt to 30/12 and only informing me at 10:37 that it would be delivered between 08:00 and 18:00.
Posted 14 years ago # -
"After hitting out at the handling of Scotland's icy road problems, an Edinburgh delivery firm got a hotline to the man in charge"
Posted 14 years ago # -
"
ONLINE shopping giant Amazon is to open its Scottish headquarters in Edinburgh as it confirms plans for a massive new distribution depot....
"They are also looking to build a one million square foot logistics warehouse structure in the east coast of Scotland. I know they have looked at a site in Dunfermline, but they've also been looking in the Livingston/Bathgate area as well."
"
http://edinburghnews.scotsman.com/scotland/Amazon-to-deliver-100-.6689145.jp
Posted 14 years ago # -
Posted 14 years ago #
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I don't think they can use the weather as an excuse, but I'm keen to hear Yodel's* excuse for delivering my double mattress to the wrong place, the wrong person and then losing the record of where they've delivered it to...
*the rebranded HDN/Home Delivery Network
Posted 12 years ago # -
Should have gone to
Radio RentalsJohn Lewis.Posted 12 years ago # -
Makes a good case to work on the Cycle Logistics front and combine it with rail - a rebirth of Red Star Parcels, using cycle courier at both ends and a timetabled train service.
Could we look at this for some key destinations. Cycle courier work is a great entry-level job for those with minimal academic qualifications but a decent brain to work with. I gather that many of the London couriers progressed to work for their clients, as the demand for physically moving media around declined, although the demand for moving small shipments* efficiently seems to be increasing (*90% of the packages delivered around a typical city weigh under 30Kg and can easily be delivered by bike or on foot)
Posted 12 years ago #
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