CityCyclingEdinburgh Forum » Infrastructure

Cycle Scotland Hire bikes

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  1. algo
    Member

    My neighbour, who works now for various delivery companies, hired a bike for this purpose from Cycle Scotland bike hire. Odd choice I admit but that's what he did it turns out. It's a Trek hybrid which is a fairly decent bike. The other day his rear hanger snapped and all the expected damaged happened to the chain and rear derailleur.

    Before I realised this was a hire bike and not his own I had managed to source a new rear hanger and I had a new rear derailleur so just needed new chain and gear cable - the existing cable was very frayed. On inspecting it I discovered neither of the brakes worked because the pads (and rims) were massively worn.

    When he said it was a hire bike I asked why he didn't just take it back and get it fixed by them or get a replacement, and apparently he was told it was his responsibility to fix. I was pretty astonished - they claim that it must have been damage he caused himself. Either way the state of the brakes after 3 months use was definitely not reasonable for a hire bike.

    Does anyone have any experience of this place? Seems very odd service to me.

    Also - just wondering if anyone has a decent hybrid bike they might be looking to sell - for someone 6 foot 2. I'd like to to help him out - he's not had a great deal of luck with his hire bike.

    Posted 4 years ago #
  2. I were right about that saddle
    Member

    @algo

    I will communicate elsewhere on this subject.

    Posted 4 years ago #
  3. algo
    Member

    ah ok ta

    Posted 4 years ago #
  4. tarmachan
    Member

    In about 2011 I had a trial day working there with a view to getting a summer job. I lasted half a day before I just gave up.
    The bloke running it was a complete crackpot. The bikes were all wrecks (sounds like it hasn't changed in 9 years) and he charged a fortune for hiring them. In the end before I jumped ship, I ended up simply advising people who came looking to hire for a week or two that it would be cheaper to just buy a 2nd hand bike from the bike station and donate it back after their holiday, rather than spend £200 hiring an unsafe bike there.
    Saying that repair and maintenance was the hirer's responsibility sounds exactly like the sort of thing they would do.

    Posted 4 years ago #
  5. algo
    Member

    Thanks for the info tarmachan.

    I'd like to help my neighbour our - he's a good guy so will keep my eye out for a decent hybrid for him... he's quite new to cycling so the easier to ride the better I reckon... he didn't much like borrowing my bike, but I imagine that's very similar to getting on someone else's temperamental horse.

    Posted 4 years ago #
  6. Greenroofer
    Member

    @algo - has your neighbour considered using a Just Eat bike? I know that people do use them for that, and the T&C don't forbid it.

    Posted 4 years ago #
  7. algo
    Member

    good point thanks @Greenroofer

    Posted 4 years ago #
  8. ARobComp
    Member

    Cycle Scotland has some quite Marmite reviews on google!

    The Santander Bike is a preferred mode of transport for many a food-courier in London. Year pass, no maintenance costs, slow and steady.

    Posted 4 years ago #

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