Stock response from Lothian Buses in relation to this incident.
"Thank you for your email regarding your experience when travelling on board our service 31.
Firstly, please accept my apologies for your experience.
Our driver training programme puts emphasis on vulnerable road users in particular cyclist awareness and with this in mind, I have requested the CCTV footage from the vehicle in the area at the time provided. Let me assure you that should the footage from this vehicle highlight any cause for concerns then the driver will be dealt with appropriately in the manner befitting the issues highlighted which may involve formal internal proceedings and/or if merited, remedial training.
Furthermore, we take great pride in the professionalism displayed by our drivers. We take road safety and the comfort of our passengers very seriously and we have a full in house support team available to enable the drivers to achieve the highest standards. We invest heavily in Driving Standards Training and we expect our staff to drive to the high level that we require
As part of our ongoing training, we have made a short information film “The Shadow Cyclist Vs Bus” which can be viewed on Youtube, this film was made initially as a training aid but generated so much interest it is now being used by various organisations across the country including Cycling Scotland. We have also invested time and money on promoting cycle safety in Edinburgh by donating 500 Hi-viz vests through the Bike Station and our Streets Ahead partners under the banner of “See and be Seen”.
There have been several initiatives encouraging all our staff to start cycling to and from work or to cycle in their own time. These projects have been well received resulting in a positive response from staff, some of which now enjoy the many benefits and advantages of cycling and further enhancing their overall awareness of vulnerable road users.
Once again, please accept my apologies for your experience and let me thank you for taking the time and trouble to contact us."