Dear Asda complaints,
At 8.50 this morning, I was travelling to work in atrocious weather conditions - extremely high winds and heavy rain. I was stationary in traffic at a busy and difficult intersection (Gilmore Place at Home St/Leven St) in Edinburgh. I was appalled to see your delivery driver in Van registration YE63 RNZ negotiating the turn from Home St onto Gilmore Place (heading West), without his hands on the wheel. As far as I could see, he was attempting to fit the top back on a flask, and seemed to be handling the wheel with his elbow. I gestured (politely) to him that he should have his hands on the wheel, and he stopped, and rolled down his window to discuss. Luckily I was unable to hear anything he said, but in doing this, he managed to entirely block up this junction, and leave traffic marooned in the hashed area after the lights changed.
I hope you share my concerns with the dangers of not being fully in control of a vehicle, especially at a busy junction at rush hour, which was filled with vehicles, and pavements crowded with pedestrians.
I would appreciate you informing me of any actions taken as a result of this complaint.