Standard way is Clarence - see Clarenced and pending thread
Now CEC is divided into 12 Neighbourhood Partnerships -
There's a Postcode Search so you know which one you are in - or where the 'problem' is.
These are also paired to produce 6 teams
Five are on Twitter
South West - confusing eh! (This one joined Twitter today so will be wanting to play with its new toy.)
"The City Centre & Leith NeighbourhoodsTeam is now on Facebook. But we are not doing twitter"
I've had several good interactions with my local one - some by Direct Message (i.e. private) but doing things 'publicly' can be useful...
Other people are definitely using this to report things like large amounts of litter and Team seems to go and clear it up!